Privacy Statement
Updated: March 23, 2021
PLEASE REVIEW THIS PRIVACY STATEMENT CAREFULLY. BY USING THE WEBSITE OR BY OTHERWISE SUBMITTING YOUR PERSONAL INFORMATION TO US, YOU CONSENT TO OUR COLLECTING, USING AND DISCLOSING YOUR PERSONAL INFORMATION AS SET OUT IN THIS PRIVACY STATEMENT, AS REVISED FROM TIME TO TIME.
Stimulate Health Inc. (“Stimulate”, “our”, “we” or “us”) is committed to protecting your privacy and safeguarding your personal information.
This privacy statement relates to our website located at stimulatehealth.ca and any of our related websites (collectively, our “Website”). The purpose of this privacy statement is to inform you about our privacy practices related to our Website, including how we collect, use and disclose your personal information when you use our Website.
Meaning of Personal Information
"Personal information" means information about an identifiable individual. This information may include, but is not limited to, your name, mailing address, e-mail address and telephone number.
Personal information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, work fax number or work electronic address.
Personal information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
Your Consent to Collection, Use and Disclosure
We collect, use and disclose your personal information with your consent or as permitted or required by applicable law. How we obtain your consent (i.e., the form we use) will depend on the circumstances, as well as the sensitivity of the personal information collected. Subject to applicable laws, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide personal information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this privacy statement.
Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.
You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting our Privacy Officer identified below in the “Contact Us” section. However, before we implement the withdrawal of consent, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide access to our Website.
If you provide personal information about another individual to us, it is your responsibility to obtain the consent of that individual to enable us to collect, use and disclose his or her information as described in this privacy statement.
Personal Information We Collect
We may collect personal information from you or from your activities on our Website. We will also collect personal information from you when you provide it to us, directly.
Like most websites and other Internet services, we may collect certain technical and device information about your use of our Website. Such information may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit.
We may also use “cookies” or enlist third party services which use cookies to track your preferences and activities on our Website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences, making your subsequent visits to the website more efficient. Cookies may store a variety of information, including the number of times that you access a website, your registration information and the number of times that you view a particular page or other item on the website. The use of cookies is a common practice adopted by many websites to better serve their users. Most browsers are designed to accept cookies, but they can be modified to block cookies. See your browser’s help files for more information. You should note, however, that without cookies some of our Website’s functions may not be available.
How We Use Your Personal Information
We may use your personal information and other information for purposes such as:
- to make our Website available to you and to support your use of our Website;
- to monitor and improve our Website, to improve our products and services, and to develop new products and services;
- to analyze the needs and activities of our customers to help us better serve them;
- to conduct research and analysis related to our business, our products and services, and our Website; and
- to respond to inquiries and other requests.
We may also use your personal information and other information for other purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.
We do not use the information we collect to provide advertising of third party products and services or targeted advertising of Stimulate products and services across third party websites or service offerings.
How We Share Your Personal Information
We rely on third party services providers to perform a variety of services on our behalf, such as technical support providers, hosting, data storage and processing service providers, and research and analytics providers.
If we provide your information to service providers, then we require that the service providers maintain the privacy of your personal information and keep your personal information secure. We also require that they only use your personal information for the limited purposes for which it is provided. When our service providers no longer need your personal information for those limited purposes, we require that they dispose of the personal information. In some circumstances, we may permit our service providers to retain aggregated, anonymized or statistical information that does not identify you. We do not authorize the service providers to disclose your personal information to unauthorized parties or to use your personal information for their direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section below.
We may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
If we otherwise intend to disclose your personal information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.
Retention of Personal Information
We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by applicable law.
Information Security
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your personal information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section below.
Accessing and Updating Your Personal Information
We will take steps to ensure that your personal information is kept as accurate, complete and up-to-date as reasonably necessary. We will not routinely update your personal information, unless such a process is necessary. We expect you, from time to time, to supply us with updates to your personal information, when required.
You may make a written request to review any personal information about you that we have collected, used or disclosed, and we will provide you with any such personal information to the extent required by applicable law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required.
We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for this purpose.
International Transfer and Storage of Information
Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. As a result, your personal information may be transferred to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of your country, it is subject to the applicable laws of the country in which it is located, and may be subject to disclosure to the governments, courts or applicable law enforcement or regulatory agencies of such other country, pursuant to the applicable laws of such country.
Third Party Websites and Services
This privacy statement applies only to our Website. This privacy statement does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third party privacy policies prior to using third party websites or products or services.
Children’s Information
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. Children under the age of 16 should not use our Website and should not provide us with their personal information.
Privacy Statement Updates
This privacy statement is current as of the “updated” date which appears at the top of this page. We may modify this privacy statement from time to time. When changes are made to this privacy statement they will become immediately effective when published in a revised privacy statement posted on our Website unless otherwise noted. We may also communicate the changes through our services or by other means. By submitting your personal information to us, by using our Website, or by voluntarily interacting with us after we publish or communicate a notice about the changes to this privacy statement, you consent to our collecting, using and disclosing your personal information as set out in the revised privacy statement.
Contact Us
All comments, questions, concerns or complaints regarding your personal information or our privacy practices should be sent to our Privacy Officer as follows:
Anna Rowell
219 Dufferin St., Suite 111A
Toronto, ON M6K 3J1
Email: anna@stimulatehealth.ca
Phone: 416-251-4295
Fax: 1-888-507-5178
